Thank you for taking the time to open this message.
Following your recent visit into Poole Penton with your Citroen, we wanted to see if you were satisfied with the work that was carried out on your vehicle and that you were happy with the customer service you received.
Sadly, we have been unable to make contact with you so far, so we thought we would drop you a quick message to ensure that everything was ok.
Here at Penton Poole our Aftersales advisors strive to ensure that our service is “10 out of 10” in all things we do and we wanted to make sure we have kept to that during your visit.
Ensuring our service was great and that you feel you could recommend us to friends and family is our key aim.
If there is anything that you would like to discuss with us about your experience, from the service that you have received or even our facilities, we’d love to hear from you. You can contact us on 01202 795845 opt 1 or email us on customercare@pentonmotorgroup.com.
Citroen will contact you via email on citroenfeedback@auracorp.com or via SMS to ask some questions about your visit and it’s really valuable to us if you have the time to complete their survey. This survey is based on your experience with us - Penton Motor Group. Your feedback is always reviewed and helps us and Citroen give you the service you deserve.
We look forward to seeing you again.
Yours sincerely,
Gavin Scotney
Service Manager
Whatever your question or feedback we are here to help. So please feel free to contact us